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CONTACT US

Tel: 555999
Fax: 082-555888
Email:
555999@sarawak.gov.my
Mobile Web: m555999.sarawak.gov.my
SMS: 62999
SCS Talikhidmat App

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CONTACT INFORMATION

TALIKHIDMAT Centre
Tingkat 12, Wisma Bapa Malaysia
93502 Petra Jaya Kuching
Sarawak, Malaysia.

Tel: 555999
Fax: 555888

Email: 555999@sarawak.gov.my

 

Link to Sarawak Government
Link to Malaysia Government
Link to State Secretary Website
SRI AMAN ELECTRICITY SHUTDOWN NOTICE

Dear Valued Customer,

To enable the Company to carry our essential work in your area, it will be necessay to Interrupt the supply of elektricity to your premises on the date and time as scheduled below, if weather permits. Otherwise, the shutdown will be postpoded until further notice.

The company would maximize every effect possible to minimize the period of interruption. Any inconvenience caused is very much regretted.

Affected Area

Customers at Foochow, Kejatau, Methodist Church & nearby customers.

Date:
10.04.2015 (Friday)

Time Shutdown:
08:30am

Time Restore
5:00pm

Purpose of Shutdown:
1. To erect new underground cable and load transfer from Foochow Sub to Kpg Resak and L&S Sub.

 

Enquiries : 083-322080 Ex : 3110


SRI AMAN ELECTRICITY SHUTDOWN NOTICE

NOTICE OF SUPPLY INTERRUPTION

Dear Valued Customer,

To enabale the Company to carry out essential work in your area, it will be necessary to interrupt the supply of electricity to your premises on the date and time as scheduled below, if weather permits, Otherwise the shutdown will be postponed until further notice.

The company would maximize every effect possible to minimize the period of interruption. Any inconveniece caused is very much regretted.

Date / Time
08/04/2015 (Wednesday)
8:30am to 5:00pm

Purpose of Shutdown
1. Uprating work for existing LT Overhead lines 1 phase to 3 phase and connection to housing Lot 2490 and 2495, Jalan Michael Pilo.
(SRI-140448-CO)

Affected Area
Barrack Kajicuaca, SESCO Barrack, Nurses Quarters, individual houses and nearby customers.


For enquiries: 083-322080 Ext 3115


TALIKHIDMAT

 

TALIKHIDMAT acts as a one stop communication channel for the public to reach government agencies or non government organisations in the state of Sarawak concerning public services. Initiated by the Chief Minister's Department, it supplements existing communication facilities provided by the agencies.

OBJECTIVE of TALIKHIDMAT is to serve the public by connecting them with an accurate service provider section to handle the reports. With proper management and approach, public will get fast reply.


Customer Satisfaction Survey

The Sarawak Government through the Information and Communication Technology Unit (ICTU), Chief Minister's Department is collaborating with the Sarawak Development Institute (SDI) to conduct the customer satisfaction survey on the Government online services. Please spend few minutes to fill in the survey form (http://survey.sarawak.gov.my).


SCS Talikhidmat App

WAYS TO INSTALL SCS TALIKHIDMAT APP VERSION 1.0.0


Website

Visit the Talikhidmat Website at talikhidmat.sarawak.gov.my or the Sarawak Government Portal at www.sarawak.gov.my using your smart phone or smart application device.

 

If you go to the Talikhidmat Website, click on the link for iOS or Android platform to begin downloading.

 

If you go to the Sarawak Government Portal, select Mobile Apps and choose iOS or Android platform.  


QR Code

You can also use your smart phone to scan the SCS Talikhidmat App Version 1.0.0 QR code at the main page of talikhidmat.sarawak.gov.my or www.sarawak.gov.my using a QR Reader. Choose “Open the URL” to begin downloading.


Note:
For Android users, please ensure that your smart phone allows 3rd party installation.
To do this, go to Settings>Security>Unknown Sources (Tick Unknown Sources)>Select Ok

Download Android App Download iOS App








REGISTRATION

How to Personalise Your Feedback

Sign-up by selecting the 'Non-Member' option and follow these steps
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6.    Enter “Address”
7.    Select “Submit”

Upon submission, a link will be emailed to you for verification.

Welcome. Now you are a Member. You may now view all your submissions under My Feedback List.

Note:
All Sarawak State Government employees can sign-in using their Sarawaknet ID.

 

SUBMISSION OF FEEDBACK

My Feedback

To submit your feedback, please follow these steps:

1.    Enter the Case Location
2.    Under Your Message, select your feedback category and fill in your message details.
     (You may add an attachment related to your feedback)
3.    Next, fill in Your Information. If you are a registered Member, all personal information will automatically be filled in for you.

Additional Features

4.    Should you choose to use the Map feature, please ensure that your GPS is enabled. This Map Feature is an optional function to assist in determining the location of your feedback. Example,     location of missing manhole.
5.    For Attachments, you can either select from your Photo Gallery or use your phone Camera to take a picture.
6.    To submit, select √ at right top corner, or select X at top left corner to cancel the transaction.


News
Talikhidmat System Enhancement Workshop
DATE:
06 Apr 2015

KUCHING:  A workshop on Talikhidmat System Enhancement was held on 31 March 2015 by Service Modernisation and Quality Unit, Chief Minister's Department.  A total of 30 participants who are the main system users attended the one-day workshop.  The objectives of the workshop are to identify areas for enhancement and incorporate new requirements set forth in the Guideline For Handling Customer Feedback Through Talikhidmat System No.1/2014.  The director of Service Modernisation and Quality Unit, Mr. William Patrick Nyigor gave his opening remarks which highlighted the importance of public feedback management through Talikhidmat System.  He urged all participants to give valuable views and inputs for the improvement of the system.

Source:  Service Modernisation and Quality Unit, Chief Minister's Department



Briefing Session On The Guideline For Handling Customer Feedback Through Talikhidmat System
DATE:
06 Feb 2015

IMG_0867.jpg

KUCHING:  A Briefing Session On The Guideline For Handling Customer Feedback Through Talikhidmat System was held on 5th February 2015 at Sarawak State Library.  Organised by Services Modernisation and Quality Unit (UPPQ), Chief Minister's Department, the briefing was participated by 170 officers in charge of public complaints from 158 agencies including State and Federal agencies, local authorities, statutory bodies and government-linked companies. 

The objectives of the briefing are to explain to the agencies the Guideline For Handling Customer Feedback Through Talikhidmat System; to give hands-on demonstration on using Talikhidmat System in handling customer feedback, and to promote SCS Talikhidmat App Version 1.0.0.  Also attended the briefing was the Director of UPPQ, Mr. William Patrick Nyigor, who gave an opening remark.

Source:  Services Modernisation and Quality Unit (UPPQ), Chief Minister's Department



Talikhidmat Article in Borneo Talk Vol.35 Jan-Mar 2015
DATE:
06 Feb 2015

Talikhidmat Article in Borneo Talk V35 Jan-March 2015.jpg



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  • EVENTS


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    2015 SCHOOL HOLIDAYS
     

    TERM 1

    Mid-Term Holidays
    i. (Start) : 14.03.2015
       (End)   : 22.03.2015 (9 days)

    Middle of Year Holidays
    ii. (Start) : 30.05.2015
        (End)  : 14.06.2015 (16 days)

    ________________________________

    TERM 2

    Mid-Term Holidays
    i. (Start) : 19.09.2015
        (End)  : 27.09.2015 (9 days)

    End of Year Holidays
    ii. (Start) : 21.11.2015
        (End)   : 03.01.2016 (44 days)