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Fax: 082-555888
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Tingkat 12, Wisma Bapa Malaysia
93502 Petra Jaya Kuching
Sarawak, Malaysia.

Tel: 555999
Fax: 555888



Link to Sarawak Government
Link to Malaysia Government
Link to State Secretary Website

Notice is hereby given that there will be an interruption of supply to consumers in the following areas:

Date & Time / Purpose
24 January 2015 (Saturday)
8:30AM to 5:00PM

Scope of Works
1. Repair & Maintenance works.

Area Affected
1. Rh Remabong
2. Rh Sebangkoi
3. Kolej Vokasional
4. Hospital Betong
5. SMK Datuk Patinggi Kedit
6. SACOFA Saka
7. Saka Water Work
8. Rh Penurin
9. Premix Betong
10. All customers along Jalan Feeder Betong and nearby surrounding areas.

Note:  If weather permits,otherwise the shutdown will be postponed to a later date.

Any inconvenience caused is very much regretted. Sarawak Energy Berhad will strive its best to restore supply to consumers affected as soon as possible.




TALIKHIDMAT acts as a one stop communication channel for the public to reach government agencies or non government organisations in the state of Sarawak concerning public services. Initiated by the Chief Minister's Department, it supplements existing communication facilities provided by the agencies.

OBJECTIVE of TALIKHIDMAT is to serve the public by connecting them with an accurate service provider section to handle the reports. With proper management and approach, public will get fast reply.

Customer Satisfaction Survey

The Sarawak Government through the Information and Communication Technology Unit (ICTU), Chief Minister's Department is collaborating with the Sarawak Development Institute (SDI) to conduct the customer satisfaction survey on the Government online services. Please spend few minutes to fill in the survey form (

SCS Talikhidmat App



Visit the Talikhidmat Website at or the Sarawak Government Portal at using your smart phone or smart application device.


If you go to the Talikhidmat Website, click on the link for iOS or Android platform to begin downloading.


If you go to the Sarawak Government Portal, select Mobile Apps and choose iOS or Android platform.  

QR Code

You can also use your smart phone to scan the SCS Talikhidmat App Version 1.0.0 QR code at the main page of or using a QR Reader. Choose “Open the URL” to begin downloading.

For Android users, please ensure that your smart phone allows 3rd party installation.
To do this, go to Settings>Security>Unknown Sources (Tick Unknown Sources)>Select Ok

Download Android App Download iOS App


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To submit your feedback, please follow these steps:

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Talikhidmat smartphone app and e-Kiosk add convenience for the public
24 Nov 2014

International and national recognition for State Civil Service's transformation initiatives
24 Nov 2014

Talikhidmat Solves 90 pct of complaints
05 Nov 2014

Launching of SCS Talikhidmat Apps.jpg

KUCHING: Being able to resolve 90 per cent of an average 17,000 complaints lodged every year via the state government's 'Talikhidmat' service, is indeed a mean feat.
    State Secretary Tan Sri Datuk Amar Morshidi Ghani commended the one-stop communication channel, which served as a platform for the public to give their input and grievances on various matters.
    According to him, most of the complaints received were on council matters.
    Moreover with the latest launch  of 'SCS Talikhidmat App Version 1.0.0', Morshidi expected that the line would receive more complaints as people would have a wider and more convenient means of access.
    "While we receive an average of 17,000 complaints and feedback every year, we also manage to resolve 90 per cent of them, which is quite a high rate.
    "We expect to see higher number of complaints with this new service,"he told the press after launching the new app at Boulevard Shopping Mall here yesterday.
    The event was held as a sideline to the 'Innovation Week' and state-level 'Civil Service Innovative and Creative Circle (KIK) Convention 2014'.
    Among the function available via the Version 1.0.0 app are personalised account setup, track case progress, multimedia and location support, alert notification, government contact directory, availability in Malay and English, as well as an integrated platform that connects with all state government agencies.
    This version is also compatible with IOS Version 6.0 and above, as well as smart devices supported by Android Version 4.0.4.
    Members of the public can now download this mobile application by visiting Talikhidmat website, or the state government portal
    On the types of complaints, Morshidi said the  fastest time to solve it was one day, while those like rebuilding drains would need alonger time as they needed to undergo processes such as planning, designing and tendering.
    "In general, we are striving to reduce delays.  As an effort towards this, all government department heads are require to have permanent meetings at least once a month to look at all these complaints.
    "This has been done since the setup of the 'High Performance Team' initiative four years ago."
    Earlier in his speech, Morshidi said Talikhidmat was introduces in 1996, using a single contact number 555999 that the public could call 24/7 to make enquiries, submit feedback and lodge complaints.
    The service expanded with the setup of Talikhidmat Web Portal and online submission in 2005, mobile web and SMS application in 2010, as well as eKiosks last year.
    "There are now three eKiosks in Kuching - each at Plaza Merdeka, the new UTC (Urban Transformation Centre) and Boulevard Shopping Mall," Morshidi listed.

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    No upcoming event


    Talikhidmat Apps Launching


    Pelancaran Aplikasi Mobil SCS Talikhidmat pada 4 Oktober 2014


    TERM 1

    Mid-Term Holidays
    i. (Start) : 22.03.2014 - (End) 30.03.2014 (9 days)

    Middle of Year Holidays
    ii. (Start) : 28.05.2014  - (End) 15.06.2014 (19 days)

    TERM 2

    Mid-Term Holidays

    i. (Start) : 13.09.2014 - (End) 21.09.2014 (9 days)

    End of Year Holidays
    ii. (Start) : 22.11.2014 - (End) 04.01.2015 (44 days)