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Tingkat 12, Wisma Bapa Malaysia
93502 Petra Jaya Kuching
Sarawak, Malaysia.

Tel: 555999
Fax: 555888



Link to Sarawak Government
Link to Malaysia Government
Link to State Secretary Website

Notice is hereby given there will be an interruption of supply to customers in the following areas.

Date & Time/Purpose

20th September 2014 (Saturday)
9:00 am to 6:00 pm
Project Shifting work.
(Job Num :. PLS-130170)


Areas Affected
Whole of:.

1. 12th Mile Light Industry

2. Kingdom Auto

3. Pico

4. Lim Lian Kee

5. Kpg Baa

6. Tmn Sentah Indah

7. Tong Kwang

8. 12th Mile RPR

9. Home Of Age

10. Agriculture Institute Training Centre

11. 12th Mile SRK Semenggok Baru

12. Green Town

13. Taman Stella

14. Tmn Range

15. Rumah Kanak-Kanak

16. Foh 1,2,3

17. Poh Lee Breeding Farm

18. Sidanu

19. Beverly Gdn

20. Yeung Lok Cold Storage

21. Lavender Hills

22. Permas

23. Dinkargo Recycle

24. Solid Brick

25. Fortune Fisheries

26. Kpg. Serantau

27. Morning Star

28. Woodwork

29. Kpg Gunda Melayu

30. Lee Kai Yung

31. Jln Chinja

32. Kpg Duras

33. Bong Jee Nyan

34. Kpg Gunda

35. 16th Mile Housing

36. Lung Kong

37. Kakad

38. Kakad Quarry

39. Taman Duras area


Note: If weather permits, otherwise the shutdown will be postponed.

Any inconvenience caused is very much regretted. Sarawak Energy Berhad will strive to restore supply to customers affected as soon as possible.

Customer Satisfaction Survey

The Sarawak Government through the Information and Communication Technology Unit (ICTU), Chief Minister's Department is collaborating with the Sarawak Development Institute (SDI) to conduct the customer satisfaction survey on the Government online services. Please spend few minutes to fill in the survey form (

TALIKHIDMAT acts as a one stop communication channel for the public to reach government agencies or non government organisations in the state of Sarawak concerning public services. Initiated by the Chief Minister's Department, it supplements existing communication facilities provided by the agencies.

OBJECTIVE of TALIKHIDMAT is to serve the public by connecting them with an accurate service provider section to handle the reports. With proper management and approach, public will get fast reply.

New! TALIKHIDMAT now supports case submission and status checking via SMS.

To submit a case:
- Type 555999 submit followed by your message
- Example: 555999 submit Street lamp malfunction at Jalan Song
- Submit by sending to this number: 62999

To check your case status:
- Type 555999 status followed by your case number
- Example: 555999 status 20100201-001
- Check by sending to this number: 62999

Normal SMS rate will apply when you send messages to 62999.
System generated SMS replies from TALIKHIDMAT are free of charge.

Conservation of Water
29 Jul 2014

The prevailing El Nino Phenomenon has resulted in the very low river flow in the water catchments of Sungai Sarawak Kiri, the main raw water source for KWB. The Matang Treatment Plant, which supplies the Polytechnic and Telaga areas, is also affected. We are also experiencing high demand from consumers due to the hot and dry weather.

 KWB had activated its Drought Contingency Plan operation and suspended all non-essential flushing and cleaning activities to conserve water. We have also initiated, with urgency, the cloud seeding efforts to create precipitation in the catchments areas.

The consumers are requested to conserve and use water sparingly and to give full cooperations to KWB to ensure continuous supply throughout the hot and dry season. Consumers are also requested to promptly call KWB Call Centre at 082-222333 or text message 019-8866650 on any pipe leak and burst. 

Consumers at higher grounds may experience lower water pressure. Affected consumers can contact KWB Call Centre for delivery of treated water by water tankers.

However, if the current adverse weather situation persists, we may need to impose water rationing. Should the need for water rationing arises, consumers shall be notified vide major newspapers and radio stations. Consumers are strongly advised to visit KWB's website at KWB @ for the latest update.

 Commencing from 31 July 2014, the areas in Bau, Asajaya and Puncak Borneo, which are getting their water supplies from KWB but under the jurisdiction of JKR Kuching and Samarahan, will only receive water supply from 8:00pm to 5:00am the following day. Affected consumers can contact the JKR Kuching, Seksyen Bekalan Air @ 082-203497 / 082-203498 and JKR Samarahan @ 082-672800 for assistance.

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    Sejiwa Senada in Betong


    TERM 1

    Mid-Term Holidays
    i. (Start) : 22.03.2014 - (End) 30.03.2014 (9 days)

    Middle of Year Holidays
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    TERM 2

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