When Talikhidmat receives your complaints or feedback:

a)         An acknowledge of receipt with assigned case number will be sent via e-mail to respondent  (if necessary details are provided) within 24 hours

b)         Cases will be channelled to relevant agency or agencies for their action

c)         You can check your case status via Talikhidmat Website or by contacting Talikhidmat Call Centre @ 555 999