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General | |
1. | What can I submit to Talikhidmat? |
2. | How do I submit feedback to Talikhidmat? |
3. | What are the details required when submitting a feedback? |
4. | What happens to my feedback? |
General | ||
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2. | You can submit your feedback through the following channels: a) Official Website: http://talikhidmat.sarawak.gov.my b) Telephone: 555999 (Fixed line throughout Sarawak). For mobile phone users, please dial 082-555999 c) SMS: Type 555 999 hantar, and sent to 62999 d) Fax: 082-555888 e) Email:555999@sarawak.gov.my f) Address your Letter to: TALIKHIDMAT MANAGEMENT TEAM State Public Communication Unit, Department of the Premier of Sarawak, Ground Floor, Bangunan Baitul Makmur 1, Medan Raya, Petra Jaya, 93050 Kuching, Sarawak | |
3. | Your feedback can be best process if we receive an accurate and complete information from you. Therefore, we request that you provide the following information when submitting a feedback: - Your name - Your mailing address and/or Emailing address - Your contact number (mobile or fixed line) - Identity Card (IC) Number (optional) Clear description of case details (support with photos if available) | |
4. | When Talikhidmat receives your complaints or feedback: a) An acknowledge of receipt with assigned case number will be sent via e-mail to respondent (if necessary details are provided) within 24 hours b) Cases will be channelled to relevant agency or agencies for their action c) You can check your case status via Talikhidmat Website or by contacting Talikhidmat Call Centre @ 555 999 |
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